Steven Ven Bellegham envisions a future where companies prioritize long-term customer relationships. He advocates for common sense, new technologies, an empathetic human touch, and social responsibility. Steven is deeply passionate about sharing the recipe for consistently winning the hearts and business of customers.
He's written multiple international bestsellers, such as 'The Conversation Manager', 'When Digital Becomes Human', 'Customers the Day after Tomorrow', and 'The Offer You Can't Refuse'. His expert opinions are frequently featured in media outlets like Forbes, Warc, and The Guardian.
Steven is the key to unlocking success if you seek to understand the future of customer experience and how to implement it within your business.
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