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Empathy strategist & AI ethics leader

Belinda Parmar

Build human-centred leadership in the AI era with Belinda Parmar OBE, empathy and AI keynote speaker. Belinda works with global organisations, including Lloyds Bank and Aston Martin, to embed empathy as a competitive advantage, delivering measurable results. World Economic Forum Young Global Leader and a Non-Executive Director for the Ministry of Defence.

Trusted by Lacoste, United Nations, World Economic Forum, UK Ministry of Defence

Belinda Parmar OBE, Speaker | Human Leadership In AI Expert
Belinda Parmar

Belinda Parmar

London, United Kingdom

Typical fee range

£11k–25k

This is an estimated fee range for local in-person events. Location and format affect the final fee.

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London, United Kingdom

Starting from

£11k–25k

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+44 203 835 2929

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Belinda Parmar's biography

At a glance

  • CEO of The Empathy Business, a consultancy embedding empathy into companies
  • OBE recipient and World Economic Forum Young Global Leader
  • Author of a leadership playbook on empathy in the AI era
Belinda Parmar OBE helps leaders understand what only humans can do in an age when artificial intelligence is absorbing more of the cognitive work organisations once relied on people to perform. A qualified barrister, World Economic Forum Young Global Leader, and OBE recipient, Belinda is currently writing a leadership playbook for Penguin Random House on practical empathy in the AI era. As CEO of The Empathy Business and a Non-Executive Director for the Ministry of Defence, Belinda has spent two decades turning empathy into a commercial advantage for clients including Lloyds Bank, Barclays, Lexus, Toyota, and AGL. Her Global Empathy Index, published in the Harvard Business Review, links empathy rankings directly to earnings, productivity, and retention. Belinda's results are backed by the numbers. An Empathy and Empowerment Programme she delivered, training over 200 Fraud & Complaints advisers, produced a 9% uplift in net promoter rates and a 7.5% reduction in call handling times. Her work with AGL cut customer complaints by 20.9% and saved $1.7 million. In 2026, She won the New Possible British HR Award for Change Management Initiative of the Year — recognition of the culture transformation work she has implemented in her role as Empathy-in-Residence at Barclays.  Audiences leave Belinda's sessions with a clear framework for making the leadership calls AI can't, a method for measuring empathy as a performance metric, and the confidence to lead the transition to human-AI collaboration rather than be led by it. Book Belinda when your organisation needs one of the world's leading authorities on empathy, technology, and business performance, to help drive measurable business change.

Belinda's showreel and videos

Topics, sessions and talks

Human-Centred Leadership In An AI world
In her talk, Belinda Parmar emphasises that as AI transforms the workplace, human leadership remains crucial. She shares practical techniques for leading with empathy, clarity, and connection, highlighting the importance of emotional intelligence in a tech-driven world. Attendees will learn how to enhance their leadership skills, fostering stronger team dynamics and improving workplace culture amidst the rise of artificial intelligence.

Why we recommend booking Belinda

Belinda's work with Lloyds, Toyota, and Lexus has consistently translated empathy into measurable commercial outcomes with 9% NPS lifts, 20% complaint reductions, and seven-figure savings. Her Global Empathy Index, published in Harvard Business Review, gives leadership teams a performance metric for the capabilities AI cannot replicate, particularly valuable as organisations navigate human-machine collaboration at scale.

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Trusted by Lacoste, United Nations, World Economic Forum, UK Ministry of Defence

Testimonials

Belinda was amazing – absolutely amazing feedback!

Belinda’s session was a great finish to our leadership conference. I think she delivered exactly what we wanted at what was probably not the easiest session at the end of the day on a Friday.

Your presentation on Human Leadership in an AI World really resonated with our people. I particularly love that shift from inspiration to action. I feel empowered to do instead of just talking about it now. Thank you and what an amazing event!

Novartis

Featured Projects

Belinda Parmar - The Empathy Era book cover
Belinda Parmar - Little Miss Geek book cover

frequently asked questions

Something we've not covered here?

How do I book Belinda Parmar for my next event?
Email belinda.parmar@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Belinda's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
What is Belinda Parmar's speaking style like?
Belinda Parmar structures her sessions around a measurement-based framework, drawing on her Global Empathy Index — published in the Harvard Business Review — to position empathy as a quantifiable performance metric rather than a soft skill. She presents case-study evidence from client engagements, citing specific figures such as a 9% uplift in net promoter rates and a $1.7 million cost saving, to demonstrate the commercial return on empathy-led leadership.
What topics does Belinda Parmar specialise in?
Belinda Parmar OBE's sessions address human-centred leadership in an AI-driven workplace, empathy as a measurable performance metric, and emotional intelligence in tech-led organisational change. Her headline credential is the Global Empathy Index, published in the Harvard Business Review, which links empathy rankings directly to earnings, productivity, and retention.
Can PepTalk help plan the speaker programme for my event?

Yes. Beyond booking a single speaker, PepTalk helps shape a full programme, matching voices to your agenda, audience, and goals across a day or a series. It is a consultative service, not just a booking. Tell us about your event at getapeptalk.com.

What does 'typical fee range' mean?

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