Available to book
Belinda Parmar
Empathy
Artificial Intelligence
Transformational Leadership
Build human-centred leadership in the AI era with Belinda Parmar OBE, empathy and AI keynote speaker. Belinda works with global organisations, including Lloyds Bank and Aston Martin, to embed empathy as a competitive advantage, delivering measurable results. World Economic Forum Young Global Leader and a Non-Executive Director for the Ministry of Defence.
Business Consulting
Business Leader
Women in Tech
Author
Female CEO
CEO
Belinda Parmar OBE helps leaders understand what only humans can do in an age when artificial intelligence is absorbing more of the cognitive work organisations once relied on people to perform. A qualified barrister, World Economic Forum Young Global Leader, and OBE recipient, Belinda is currently writing a leadership playbook for Penguin Random House on practical empathy in the AI era.
As CEO of The Empathy Business and a Non-Executive Director for the Ministry of Defence, Belinda has spent two decades turning empathy into a commercial advantage for clients including Lloyds Bank, Barclays, Lexus, Toyota, and AGL. Her Global Empathy Index, published in the Harvard Business Review, links empathy rankings directly to earnings, productivity, and retention.
Belinda's results are backed by the numbers. An Empathy and Empowerment Programme she delivered, training over 200 Fraud & Complaints advisers, produced a 9% uplift in net promoter rates and a 7.5% reduction in call handling times. Her work with AGL cut customer complaints by 20.9% and saved $1.7 million. In 2026, She won the New Possible British HR Award for Change Management Initiative of the Year — recognition of the culture transformation work she has implemented in her role as Empathy-in-Residence at Barclays.
Audiences leave Belinda's sessions with a clear framework for making the leadership calls AI can't, a method for measuring empathy as a performance metric, and the confidence to lead the transition to human-AI collaboration rather than be led by it.
Book Belinda when your organisation needs one of the world's leading authorities on empathy, technology, and business performance, to help drive measurable business change.
Topics, sessions and talks
In her talk, Belinda Parmar emphasises that as AI transforms the workplace, human leadership remains crucial. She shares practical techniques for leading with empathy, clarity, and connection, highlighting the importance of emotional intelligence in a tech-driven world. Attendees will learn how to enhance their leadership skills, fostering stronger team dynamics and improving workplace culture amidst the rise of artificial intelligence.
Belinda's work with Lloyds, Toyota, and Lexus has consistently translated empathy into measurable commercial outcomes with 9% NPS lifts, 20% complaint reductions, and seven-figure savings. Her Global Empathy Index, published in Harvard Business Review, gives leadership teams a performance metric for the capabilities AI cannot replicate, particularly valuable as organisations navigate human-machine collaboration at scale.
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frequently asked questions
Something we've not covered here?
Email belinda.parmar@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Belinda's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
Belinda Parmar structures her sessions around a measurement-based framework, drawing on her Global Empathy Index — published in the Harvard Business Review — to position empathy as a quantifiable performance metric rather than a soft skill. She presents case-study evidence from client engagements, citing specific figures such as a 9% uplift in net promoter rates and a $1.7 million cost saving, to demonstrate the commercial return on empathy-led leadership.
Belinda Parmar OBE's sessions address human-centred leadership in an AI-driven workplace, empathy as a measurable performance metric, and emotional intelligence in tech-led organisational change. Her headline credential is the Global Empathy Index, published in the Harvard Business Review, which links empathy rankings directly to earnings, productivity, and retention.
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The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.
Not all of them, and it makes no difference to your booking. PepTalk's network of 15,000+ speakers covers talent the team works with directly alongside speakers represented by agents and agencies worldwide. PepTalk approaches the speaker, negotiates the fee and handles contracting either way.
Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.
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