International Women's Day
- World's leading Empathy Advocate transforming workplace culture
- Bestselling author addressing the $9 trillion empathy gap
- Malaysia’s #1 Workplace Wellbeing Leader and Female Leader
Mimi Nicklin is the world's leading Empathy Advocate who transforms workplace culture through neuroscience-informed leadership strategies. Her mission to reconnect our workplaces has reached over 2.5 million people this year alone.
Currently ranked as Malaysia's #1 Workplace Wellbeing Leader, Mimi is an internationally bestselling author of three books and a sought-after keynote speaker who has shared stages with Bill Gates and Steven Bartlett. Her expertise has been featured on BBC to 85 million viewers, and she has generated over $16 million in global PR coverage within just two years.
Mimi addresses what she calls "the $9 trillion empathy gap" in today's organisations through experiential keynotes that balance humanism with capitalism. Her approach helps companies increase productivity, reduce costly turnover, and create psychologically safe environments where innovation thrives. By applying listening-led leadership principles, organisations develop stronger cross-generational collaboration and authentic inclusion strategies that directly impact their bottom line.
Audiences leave Mimi's presentations with practical tools to measure and improve organisational empathy, actionable frameworks for implementing listening-led leadership, and science-backed methods to bridge generational divides in the workplace. Her cross-cultural fluency makes her insights relevant across diverse global contexts.
Book Mimi to transform how your leaders think, feel and lead in today's complex business landscape with strategies that are both emotionally intelligent and commercially sound.
Mimi's showreel and videos
Topics, sessions and talks
Psychological Safety Creates High-Performing Teams
Mimi Nicklin explores how psychological safety turns underperforming teams into thriving ones. Drawing on neuroscience and global research, she shows that when people feel safe to speak up, innovation, trust, and results follow. With empathy at the core of Listening-Led Leadership, Mimi redefines inclusion as a performance driver, not a policy. Her evidence-based approach leaves leaders equipped to replace fear with confidence and create cultures of courage, connection, and shared success.
The Generational Bridge: Listening-Led Leadership
Mimi Nicklin tackles one of today’s greatest leadership challenges: connecting four generations in one workplace. Combining science, empathy, and storytelling, Mimi highlights how deep listening bridges values, expectations, and communication divides that limit collaboration and retention. With practical steps and powerful insights, she shows how empathy strengthens motivation and loyalty across all ages. By the end, her audiences see listening not as a soft skill, but as the ultimate competitive advantage.
The One Word You Need To Live A Decade Longer
Mimi Nicklin reveals that the true key to longer, healthier lives lies not in medicine, but in meaningful connection. Drawing on neuroscience and evolutionary psychology, she explains how empathy, presence, and belonging reduce stress and increase vitality for individuals and organisations alike. This science-backed and deeply human session reframes wellbeing through the lens of relational health, inspiring audiences to rediscover connection as the foundation of resilience, performance, and sustainable happiness.
Listening-Led Leadership: The $8.8 Trillion Gap
Mimi Nicklin exposes the $8.8 trillion empathy gap eroding performance, engagement, and results. Through her neuroscience-informed A.L.U.R methodology, Mimi demonstrates how deep, active listening can transform leadership credibility, communication, and belonging. Blending data, storytelling, and global case studies, she reveals why listening is now the defining skillset of high-impact leaders and how mastering it drives loyalty, clarity, and measurable growth across today’s fast-evolving workplaces.
The Leadership Empathy Algorithm
Mimi Nicklin explores the importance of connected and listening-led leadership skills in the automation era. She emphasizes the essential human skills leaders must cultivate to enhance engagement, motivation, and loyalty within a diverse, machine-driven workforce. By focusing on emotional intelligence, active listening, and fostering dialogue, Mimi provides global insights, compelling stories, and practical HR strategies. Attendees will learn how to navigate the evolving organizational landscape effectively and strengthen their leadership capabilities.
Why we recommend booking Mimi
Mimi Nicklin, the world's leading Empathy Advocate and bestselling author, transforms workplace cultures through neuroscience-informed leadership strategies that have demonstrably helped to close the $9 trillion empathy gap for organisations worldwide. Book Mimi to equip your leaders with practical tools that balance humanism with capitalism, resulting in increased productivity, reduced turnover, and psychologically safe environments where innovation and cross-generational collaboration thrive.
Mimi, you opened our eyes to something that was always there and we never saw. This will change the way to work going forward.
Mimi is the epitome of a modern-day leader – High IQ, even higher EQ. I would highly recommend Mimi – she's incredibly competent, inspiring and educational, but more than all of those things she's an amazing human.
This is our fourth time working with Mimi. It is extremely powerful content. Every organisation should have access to this.
