Available to book
Brittany Hodak
Customer Experience
Customer Loyalty
Creativity
Transform ordinary customers into passionate superfans with Brittany Hodak, speaker and customer experience strategist. Brittany works with organizations to increase retention, boost lifetime value, and drive organic growth through her proprietary SUPER Model™ framework, delivering proven results for clients like KISS, Taylor Swift, and Dolly Parton.
High Energy
Business Leader
Author
Brittany Hodak is a customer experience strategist who transforms ordinary customers into passionate superfans through her proprietary SUPER Model™ framework. Her expertise bridges the gap between customer satisfaction and sustainable business growth.
As the author of "Creating Superfans," which Forbes declared essential for any business with customers, Brittany has established herself as a thought leader in customer experience. She founded and scaled an entertainment agency to eight figures, collaborating with icons like KISS, Taylor Swift, and Dolly Parton while creating award-winning collectibles that sold over 10 million copies worldwide.
Brittany helps organizations navigate today's competitive marketplace by converting customer interactions into powerful advocacy opportunities. Her methodology enables companies to identify and leverage their unique competitive advantages, resulting in increased customer retention, higher lifetime value, and organic growth through word-of-mouth referrals—critical advantages in an era where customer acquisition costs continue to rise. Audiences leave Brittany's presentations with practical strategies to identify their superfan triggers, actionable frameworks to implement experience-driven growth, and measurable approaches to quantify the ROI of customer experience initiatives. Her insights are immediately applicable across departments and organizational levels.
Book Brittany for a customized, high-energy keynote that will equip your team with the tools to transform customer relationships into your most valuable business asset.
Brittany Hodak transforms ordinary customers into passionate superfans through her proprietary SUPER Model™ framework, helping organizations increase retention, boost lifetime value, and generate organic growth through word-of-mouth referrals. Book Brittany for a customized, high-energy keynote that will equip your team with practical strategies to convert customer interactions into your most valuable business asset.
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frequently asked questions
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Email brittany.hodak@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Brittany's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
Brittany Hodak structures her presentations around the SUPER Model™ framework, a proprietary step-by-step methodology drawn from her book Creating Superfans, which guides audiences through converting customer interactions into advocacy opportunities with measurable ROI outcomes.
Brittany Hodak speaks on customer experience, customer loyalty, and storytelling-driven business growth. She is the author of Creating Superfans, which Forbes declared essential for any business with customers, and previously founded an entertainment agency she scaled to eight figures.
Yes. Beyond booking a single speaker, PepTalk helps shape a full programme, matching voices to your agenda, audience, and goals across a day or a series. It is a consultative service, not just a booking. Tell us about your event at getapeptalk.com.
Speaker fees vary based on factors like event location, format, and availability. The 'typical fee range' figure gives you a baseline of someone's local, in-person rate sits, and we'll confirm the exact fee when you get in touch.
Before your speakers arrive, confirm AV is tested, a green room is ready, and printed schedules are on hand. Prepare warm introductions for each speaker and brief your team on timings. PepTalk speakers come fully briefed, making event-day logistics smoother and stress-free from the start.
A keynote speaker delivers an inspiring or informative talk. An MC hosts and guides the event, keeping things on track. Entertainment — like a band or comedian — creates atmosphere and fun. Each serves a different purpose, and PepTalk can help you book the right talent for all three.
Life happens! Most speaker bookings can be rescheduled with reasonable notice. Cancellation terms vary by speaker, but PepTalk handles all the details & contracts transparently upfront so there are no surprises. Our team supports you through any changes, making the process as smooth as possible.
Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. Alongside direct talent, we work with a wide variety of speaker agents and talent agencies, to ensure we have the best selection of speakers, hosts, comedians and entertainers available.
When booking a comedian, share your event format, audience size and demographics, any sensitive topics to avoid, and the tone you're after. PepTalk makes this easy — their booking process guides you through a simple checklist so nothing gets missed and your comedian is perfectly matched to your crowd.
When booking a speaker, you'll need your event date, audience details, format, key objectives, and budget. Having these ready makes the process smooth and straightforward. PepTalk's team uses this information to match you with the perfect speaker quickly and efficiently.
Yes! At PepTalk, you can absolutely bundle entertainment and speakers into one seamless package. It's a great way to create a fuller event experience while enjoying simplified booking and better value. Our team handles everything together, making the process effortless for you.
Sorry, we do not accept requests for autographs, signed merchandise, fan mail, or any non-commercial contact with the speakers, comedians or entertainers.
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Book a motivational speaker at least 3–6 months in advance, especially for popular speakers or large events. Top speakers get booked quickly, so earlier is always better. For major conferences or peak seasons, booking 12 months ahead ensures you secure your first choice.
No problem! We often handle last-minute requests and can secure or replace a speaker, comedian, awards or event host quickly — almost anywhere in the world. However, speaker availability might be limited as the event date approaches. Email hello@getapeptalk.com with your requirements.
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