Erica Dhawan

Erica Dhawan is an internationally recognised authority, speaker and advisor on 21st century teamwork, collaboration and innovation. Drawing on years of research and practical insight, she equips leaders and teams with the tools to drive innovation, build trust across distance, and adapt to the shifting dynamics of the digital workplace. Her work centres on the idea that connection is a critical driver of business performance. In a world where hybrid and remote work have changed how we engage, Erica decodes the new rules of communication and teamwork. Her concept of Connectional Intelligence offers a framework for individuals and organisations to navigate complexity, reduce silos, and achieve faster results together. Erica’s background includes degrees from Harvard, MIT Sloan, and The Wharton School. She is the founder and CEO of Cotential, a global consultancy helping businesses transform collaboration into a competitive advantage. Her insights have been featured in Harvard Business Review, Fast Company, and The Wall Street Journal, and she regularly advises global corporations including FedEx, Goldman Sachs, and SAP. She is the author of Get Big Things Done, which explores the untapped power of connectional intelligence, and Digital Body Language, which examines how to build trust and understanding in the absence of traditional in-person cues. Erica also hosts the award-winning Masters of Leadership podcast, where she shares conversations with influential business leaders. Named one of the top management thinkers by Thinkers50 and described as the “Oprah of Management Ideas,” Erica combines academic rigour with real-world application. Through practical strategies and engaging delivery, she challenges audiences to think differently about collaboration, and to build high-performing, inclusive teams in the face of constant change.