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Transform your team's strategic vision and drive sustainable growth with Hubert Joly, speaker, former CEO of Best Buy.
Hubert Joly is a French business executive renowned for his impactful leadership during his tenure as CEO of Best Buy from 2012 to 2019. Joly's strategic vision and innovative approach played a pivotal role in revitalising the company, making him a respected figure in the business world. His leadership journey is marked by a commitment to enhancing customer experience and investing in employee development, which has left a lasting impression on the retail industry. Born in 1959, Joly's career is characterised by a diverse range of experiences across various industries and continents. Before his transformative work at Best Buy, he served as the CEO of Carlson, a global hospitality and travel company, where he honed his skills in corporate strategy and leadership. His career also includes significant roles at Vivendi and Electronic Data Systems (EDS), where he gained valuable insights into the complexities of global business operations. At Best Buy, Joly introduced the "Renew Blue" strategy, a comprehensive plan that focused on improving customer experience, enhancing employee training, and establishing strategic partnerships with leading technology companies. This approach not only revitalised Best Buy's financial performance but also strengthened its competitive position in the retail market. Joly's leadership style emphasised the importance of purpose-driven business practices, which resonated with both employees and customers alike. After stepping down as CEO, Joly continued to contribute to Best Buy's success as Executive Chairman until 2020. He remains an influential voice in the business community, frequently sharing his insights on leadership and corporate transformation through public speaking engagements and writing. Joly's dedication to fostering a purpose-driven business environment and his ability to navigate complex challenges make his perspectives invaluable to those interested in understanding the dynamics of successful corporate leadership.
Topics, sessions and talks
Back in 2012, “Everyone thought we were going to die,” says Hubert Joly. As the newly appointed Chairman and CEO of Best Buy, Joly transformed the retail giant into one of the nation’s favorite employers, a leader in sustainability and innovation, vastly increased customer satisfaction, and dramatically grew its stock price. Joly discusses the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal. While this approach is easy to understand, putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead.
Explore the transformative leadership journey of Hubert Joly, the architect behind Best Buy's remarkable turnaround. Delve into his people-first philosophy and its pivotal role in redefining business success. Gain insights from his experiences, now enriching minds at Harvard and through his influential book, 'The Heart of Business'.
often considered together
Asa Hutchinson
Leadership Development
Effective Leadership
Future of Work
frequently asked questions
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Hubert Joly structures his sessions around the Best Buy turnaround as a case study, walking audiences through the strategic and human decisions behind the Renew Blue recovery — from near-collapse in 2012 to sustained growth — to illustrate how purpose-driven leadership operates in practice.
Hubert Joly speaks on purpose-driven leadership, people-first business philosophy, and corporate turnaround strategy. He served as CEO of Best Buy from 2012 to 2019, leading the retailer's widely documented revival through his Renew Blue strategy and is now a faculty member at Harvard Business School and author of The Heart of Business.
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