Mary Portas

Mary Portas is a renowned retail consultant, brand expert, broadcaster, and author, whose transformative work has reshaped the retail and business sectors in the UK. As the founder of Portas, a creative agency specialising in brand communication, Mary has established herself as one of the foremost authorities in retail, branding, and consumer behaviour. She is widely known for her innovative work with leading global retailers, helping them understand and adapt to changing consumer trends. Mary’s journey began in the world of luxury retail, where she gained early recognition for her role as creative director at Harvey Nichols. Her groundbreaking work, including award-winning window displays, revolutionised the way fashion retail was perceived in the UK. Later, her consultancy, Portas, expanded her reach to major global brands, from Clarks and Louis Vuitton to Swarovski and Patek Philippe. Her business success is built on an in-depth understanding of human and cultural behaviour, which she applies to shape strategies that blend commercial success with social progress. As an advocate for better business practices, Mary’s commitment extends beyond commercial work to championing the role of retail in community-building and regeneration. She led a government review into the future of Britain’s high streets, which has informed revitalisation projects nationwide. Her passion for a more ethical approach to business is reflected in her bestselling books, Work Like a Woman and Rebuild: How to Thrive in the New Kindness Economy, as well as her role co-chairing the Better Business Act. Mary’s expertise is also shared through her widely listened-to podcast, Beautiful Misfits, where she interviews changemakers from all sectors. Mary’s ability to blend creativity, business acumen, and social consciousness makes her a highly sought-after speaker on the future of retail, consumer behaviour, workplace diversity, and building a kinder economy. Her insights continue to inspire businesses and individuals seeking to thrive in an ever-evolving world.