Mimi Nicklin

Mimi Nicklin is the world's leading Empathy Advocate who transforms workplace culture through neuroscience-informed leadership strategies. Her mission to reconnect our workplaces has reached over 2.5 million people this year alone. Currently ranked as Malaysia's #1 Workplace Wellbeing Leader, Mimi is an internationally bestselling author of three books and a sought-after keynote speaker who has shared stages with Bill Gates and Steven Bartlett. Her expertise has been featured on BBC to 85 million viewers, and she has generated over $16 million in global PR coverage within just two years. Mimi addresses what she calls "the $9 trillion empathy gap" in today's organisations through experiential keynotes that balance humanism with capitalism. Her approach helps companies increase productivity, reduce costly turnover, and create psychologically safe environments where innovation thrives. By applying listening-led leadership principles, organisations develop stronger cross-generational collaboration and authentic inclusion strategies that directly impact their bottom line. Audiences leave Mimi's presentations with practical tools to measure and improve organisational empathy, actionable frameworks for implementing listening-led leadership, and science-backed methods to bridge generational divides in the workplace. Her cross-cultural fluency makes her insights relevant across diverse global contexts. Book Mimi to transform how your leaders think, feel and lead in today's complex business landscape with strategies that are both emotionally intelligent and commercially sound.