Avalaible to book

CX speaker & Fortune 500 strategist

Nienke Bloem

Customer Experience

Customer Loyalty

Transform customer experiences with Nienke Bloem, speaker and CX expert. Nienke works with Fortune 500 companies to enhance customer loyalty and brand reputation, delivering actionable CX strategies across five continents as a Certified Customer Experience Professional.

Check Availability & Fees

Check Nienke’s availability

Trusted by Scildon, ABN Amro

Nienke Bloem

Starting from

£6–10k

H3 link

Book Nienke

Send an email

loading@getapeptalk.com

Give us a call

+44 203 835 2929

Enquire Nienke Now

Instant quote

•

No upfront fee

•

Vetted speaker

Book Nienke

Starting from

£6–10k

Send an email

loading@getapeptalk.com

Give us a call

+44 203 835 2929

Enquire Nienke Now

Instant quote

•

No upfront fee

•

Vetted speaker

Speaker Biography

Thought Leader

Business Leader

TEDx

Key topics about

Certified customer experience professional and speaker
Co-founder and facilitator of The Customer Experience Game
Has worked with many Fortune 500 companies to improve customer loyalty and enhance brand reputation

Nienke Bloem CSP CCXP is a recognised Customer Experience (CX) expert, known as "The CX Speaker in the Blue Dress." She delivers presentations that simplify complex customer experience (CX) concepts into actionable strategies. As a Certified Customer Experience Professional and a Certified Speaking Professional, Nienke has worked with numerous Fortune 500 companies to improve customer loyalty and enhance brand reputation. Her speaking style is engaging and practical, incorporating real-world examples and actionable insights. Nienke's expertise is in demand globally, and she has presented keynotes on five continents, consistently receiving positive feedback for her effectiveness. Beyond speaking, she is a respected thought leader in the CX field. Her approach ensures that audiences leave equipped with the tools and inspiration to improve their customer experiences. With her signature blue dress and enthusiasm, Nienke is an excellent choice for organisations aiming to advance their Customer Centricity initiatives.

Nienke's Showreel and Videos

Topics, Sessions and Talks

Five Trends To Enhance Your Customer Experience Management

In this session, Nienke Bloem explores the challenges of becoming a customer-centric company and how to enhance the customer experience. Drawing parallels with a modern-day pilgrimage, she shares insights into the evolving landscape of Customer Experience Management in a post-COVID world. Attendees will learn to navigate the complexities of CX, understand the significance of individual impact, and discover actionable strategies to invigorate their customer engagement efforts.

Great Customer Experiences Don’t Happen By Accident

In this session, Nienke Bloem explores the essence of companies that excel in creating memorable customer experiences that foster loyalty. She addresses the key challenges in building a customer-centric organisation and how to overcome them from within. Attendees will discover her A.C.E. Strategy and learn about the intricacies of well-organised customer journeys. Through engaging stories and insights, Nienke will equip participants with the knowledge and behaviours necessary to drive genuine customer-centric transformation.

Why We Recommend Booking Nienke

Book Nienke Bloem to energise your team with actionable insights on customer experience. Her engaging style and real-world examples will inspire you to enhance customer loyalty and brand reputation. Transform your approach to CX and leave your audience equipped with practical strategies for success.

Check Nienke's availability

Trusted by Scildon, ABN Amro

Testimonials

["Really impressed by her Customer Experience story during our latest event. It was inspiring to see how she engaged with the audience and shared real life practical customer experiences from multiple industries. She can be considered as a true thought leader in CX and keep on inspiring people in the future.","Nienke is an expert in customer experience. She knows how to take you into the world of the customer in an engaging and disarming way. She makes it clear that curiosity is the most important thing. Don't make any assumptions; ask what the customer really thinks. If you are looking for someone who teaches you how to deal with clients in an appealing and exploring way, I highly recommend Nienke."]

["Frank van den Brink, Director Employee Experience","Theo Krins, Wealth Advisory Manager"]

["Director Employee Experience, ABN Amro","Wealth Advisory Manager, Scildon"]

Nienke gave my team and me so much energy and ideas in two days that we immediately started working on everything. The Masterclass is a good combination of broad strategic discussions and practical tips that have made our team stronger, more effective and prouder.

Deborah Krabbé-Wietzes

Head of Customer Experience & User Experience, ABN Amro

Featured Projects

15,000+ experts

Got Questions About Booking a Speaker?

Get in touch

What topics does Nienke Bloem specialise in?

Nienke Bloem specialises in discussing customer experience, customer loyalty, customer centricity and more.

What is Nienke Bloem's speaking style like?

Nienke delivers engaging, practical sessions that energise audiences. She combines real-world examples with actionable insights, inspiring teams to improve customer experience through curiosity and strategic, hands-on approaches.

Does Nienke Bloem offer virtual speaking engagements?

Yes, Nienke Bloem offers virtual speaker bookings for webinars, online conferences, and remote or distributed team engagements.

Have all the speakers on the website previously worked with PepTalk?

Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. We work with a wide variety of speaker agents and talent agencies to ensure we have the best selection of speakers, hosts, comedians and entertainers available.

Can I request autographs, personal greetings, signed merchandise, or fan mail from the speakers?

Sorry, we do not accept requests for autographs, signed merchandise, fan mail, or any non-commercial contact with the speakers, comedians or entertainers.

How can I report an issue or make changes to an expert profile?

If you notice something that needs attention or have any queries regarding an expert speaker profile, feel free to email us at experts@getapeptalk.com, and we’ll be happy to assist.

Can I book podcast guests through PepTalk?

Yes. PepTalk books commercial podcast guests every week of the year. A high-profile voice can boost your podcast's reach and deliver ideas to your audience at scale. Fees typically start from £1,200 / $1,500, depending on the expert. Our network includes bestselling authors, industry leaders, and cultural figures who have appeared on leading global podcasts — and many host their own. Whether you want bold insights, candid stories, or deep expertise, we'll help you find the right guest to elevate your show. Contact us today to book your next podcast guest.

Help, I need a last-minute speaker for my event!

No problem! We often handle last-minute requests and can secure or replace a speaker, comedian, awards or event host quickly — almost anywhere in the world. However, speaker availability might be limited as the event date approaches. Email hello@getapeptalk.com with your requirements.