Available to book
Noreena Hertz
Artificial Intelligence
Business Strategy
Economics
Transform workplace strategy with Noreena Hertz, speaker and renowned economist. Noreena works with global leaders on economic trends, ESG, and organizational transformation, delivering insights recognized by TED, World Economic Forum, and Fortune 500 boards including Mattel and Warner Music Group.
Thought Leader
Economist
Finance
Author
Noreena Hertz, an author, board member, and keynote speaker, has been recognized as "one of the world's leading thinkers" by The Observer and hailed as "one of the world's most inspiring women" by Vogue. Noreena's groundbreaking work as an economist delves into the intersection of economics, technology, politics, and society. She has authored five bestselling books, including The Lonely Century, Eyes Wide Open, and The Silent Takeover. Her expertise has led her to speak at prestigious events such as TED, the World Economic Forum, and Google Zeitgeist.
Noreena advises top global leaders on strategy, ESG (Environmental, Social, and Governance), the post-millennials, and transformation. She has served on Citigroup's Politics and Economics Global Advisory Board and the Inclusive Capitalism Taskforce's Advisory Group. Currently, she sits on the boards of Mattel, Warner Music Group, and Workhuman. Noreena's influential thinking inspired Bono's Product 'Red'.
She holds a PhD from Cambridge University and an MBA from the Wharton School of the University of Pennsylvania. Noreena is based at the Institute for Global Prosperity, University College London, where she holds the position of Honorary Professor. She has also contributed her expertise to RWE's Digital Transformation Board. Throughout her career, she has shared platforms with luminaries such as President Bill Clinton, Professor Stephen Hawking, and David Beckham. Her opinion pieces have been featured in renowned publications including The New York Times, The Washington Post, The Wall Street Journal, The Guardian, The Financial Times, Die Zeit, El Pais, and The South China Morning Post.
Topics, sessions and talks
AI is revolutionizing industries worldwide, especially in customer service, where it promises to transform rather than automate. Noreena Hertz will explore how AI can enhance customer loyalty, improve service efficiency, and provide data-driven insights. She will address how to collaborate with AI while maintaining the human touch. Through stories, case studies, and anecdotes, attendees will learn how AI can be more empathetic than humans, make better judgment calls, and the pitfalls like hallucinations and biases. Discover why AI chatbots are Gen Z's new best friends and what this means for customers, employees, and society.
Noreena's unparalleled insights into the intersection of economics, technology, politics, AI, and society can empower your team with the foresight and strategies needed for future success. Her experience advising top global leaders and her role on influential boards provide actionable knowledge on navigating complex global challenges. Booking Noreena will not only inspire but also equip your business with the innovative thinking necessary to thrive in an ever-evolving landscape.
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frequently asked questions
Something we've not covered here?
Email noreena.hertz@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Noreena's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
Noreena Hertz delivers sessions through a combination of stories, case studies, and anecdotes drawn from her research as an economist, using real-world examples to illustrate the behavioural and societal implications of AI adoption.
Noreena Hertz speaks on AI's impact on customer service and loyalty, human-AI collaboration, and the societal implications of AI adoption for Gen Z and the workforce. She holds a PhD from Cambridge University and an MBA from Wharton, has authored five bestselling books including The Lonely Century, and has spoken at TED and the World Economic Forum.
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Yes! At PepTalk, you can absolutely bundle entertainment and speakers into one seamless package. It's a great way to create a fuller event experience while enjoying simplified booking and better value. Our team handles everything together, making the process effortless for you.
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