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Psychologist & workplace bias expert

Chia-Jung Tsay

Reduce hiring bias and improve talent decisions with Chia-Jung Tsay, psychologist and workplace bias expert. Chia-Jung works with organizations to address unconscious bias, diversity and inclusion, and performance evaluation systems. Featured in The New York Times, Harvard Business Review, and named top 40 professor under 40.
Chia-Jung Tsay

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Chia-Jung Tsay's biography

At a glance

  • Psychologist uncovering hidden biases in talent evaluation
  • Researcher behind the naturalness bias discovery
  • Professor at UW Madison, UCL, and Oxford
Chia-Jung Tsay is a psychologist and professor whose research reveals the hidden biases that shape how we evaluate talent, make hiring decisions, and judge success in organizations. Chia-Jung holds appointments at UW-Madison, UCL School of Management, and Oxford's Saïd Business School. Her work has appeared in The New York Times, Harvard Business Review, The Economist, and Nature. Poets & Quants named her one of the best 40 professors under 40. Her research uncovered what she calls the "naturalness bias," our tendency to favour people who appear innately talented over those who achieve the same results through hard work. This bias operates below conscious awareness and affects hiring, investment decisions, and performance evaluations. Chia-Jung's findings have direct implications for racial and gender inequality in the workplace, helping leaders recognise how non-conscious preferences undermine their stated goals around diversity and merit-based selection. Audiences leave her talks with practical tools to identify bias in their own evaluation processes, strategies for building hiring and retention systems grounded in actual performance rather than perceived potential, and a framework for creating purposeful work environments that bring out the best in employees without resorting to micromanagement. Book Chia-Jung to help your organisation close the gap between the talent you say you want and the talent you actually choose.

Why we recommend booking Chia-Jung

Chia-Jung's research on naturalness bias gives leadership teams a precise diagnostic for why diversity hiring stalls despite good intentions. Her work at Oxford and UCL translates cognitive psychology into immediately applicable evaluation frameworks that reshape how organisations assess talent and structure retention.

frequently asked questions

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What topics does Chia-Jung Tsay specialise in?
Chia-Jung Tsay specialises in discussing decision-making psychology, naturalness bias in talent evaluation, workplace motivation and fulfillment and more.
What is Chia-Jung Tsay's speaking style like?
Previous bookers say Chia-Jung Tsay connects well with audiences and speaks with clarity, confidence, and ease.
How can I book Chia-Jung Tsay for my next event?
Email chia.jung.tsay@getapeptalk.com or call us on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience. As speaker agents, PepTalk can secure Chia-Jung Tsay for commercial and corporate events, conference keynotes, leadership talks, celebrity brand endorsements & partnerships, personal appearances, and motivational speaking engagements. We can assist with enquiries about Chia-Jung Tsay's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. Please note, for media interviews, autographs, charity appearances, or personal matters, we recommend contacting Chia-Jung Tsay directly.
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