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Susan Heaton-Wright is an international keynote speaker, winner of Best TEDx Speaker 2026 at The Speaker Awards, and a former prize-winning professional opera singer. Founder of SuperStar Communicator™, she draws on her performance background to help leaders and teams communicate with clarity, confidence, credibility and presence in all business conversations.

Trusted by Zurich Resilience Solutions, GSK, Johnson & Johnson

Susan Heaton-Wright
Susan Heaton-Wright

Susan Heaton-Wright

London, United Kingdom

Typical fee range

£2k–5k

This is an estimated fee range for local in-person events. Location and format affect the final fee.

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Susan Heaton-Wright

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London, United Kingdom

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£2k–5k

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+44 203 835 2929

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Susan Heaton-Wright's biography

At a glance

  • Former international opera soloist and communication expert
  • Neuroscience-informed strategist for leadership and executive presence
  • Winner of Best TEDx Speaker at The Speakers Awards 2026

Susan Heaton-Wright is a leadership communication specialist, TEDx speaker, and former international opera soloist who helps executives and emerging leaders strengthen presence, influence, and impact in high-pressure business environments.


As founder and managing director of SuperStar Communicator, Susan delivers keynotes, masterclasses, workshops, and mentoring programmes to multinational companies and professional associations worldwide. She serves as joint launch leader for HBA Leadership Programmes in EMEA, co-hosts the SuperStar Communicator podcast, and is a contributing author to Business Development for Women Lawyers. Her work has earned recognition including Business Woman of the Year in Hertfordshire and a place in the f:entrepreneur Top 100 Inspirational Female Entrepreneurs list.


Drawing on techniques from stage performance and neuroscience, Susan translates research into practical strategies that help leaders build trust, communicate with authority and perform effectively in complex, global and hybrid environments. Named Best TEDx Speaker at The Speakers Awards 2026, she has worked with clients including Zurich Insurance, GSK, Deloitte, Pfizer and AstraZeneca across more than 140 countries, focusing on executive presence, influence and the retention of high-potential talent.


Audiences leave her sessions with practical techniques to strengthen executive presence, sharpen stakeholder communication, manage communication overload and improve talent retention, with insights they can apply immediately to real business challenges.


Book Susan to equip your leaders with communication skills that deliver clarity, credibility and measurable results.

Susan's showreel and videos

Topics, sessions and talks

From Diva To Leader: Leaning Into Your Leadership

Susan Heaton-Wright shares her journey from operatic soloist to leadership communication expert, revealing what high performance looks like both on stage and in the boardroom. Susan explores executive presence, self-leadership, influence, and resilience, showing how leaders can perform under pressure, inspire confidence, and communicate authentically in demanding environments. The session blends personal insight with practical techniques that translate directly into stronger leadership behaviours.

The Maestro Effect: Valuing And Retaining Your Talent

Susan Heaton-Wright introduces The Maestro Effect, a leadership approach inspired by her TEDx talk and grounded in performance psychology. Susan demonstrates how leaders can identify hidden potential, recognise individual strengths, and create cultures where people feel valued and motivated. By drawing parallels with world-class orchestras, she shows how effective communication drives engagement, performance, and long-term talent retention in modern organisations.

Own Your Voice: Women Leading With Impact

Susan Heaton-Wright addresses the challenges women face when seeking influence and visibility in leadership roles. Susan shares research-led strategies from her SuperStar Communicator framework, focusing on credibility, confidence, and authentic communication. The session explores how women can amplify their voices, navigate organisational dynamics, and lead with authority, while staying aligned with their personal values and leadership identity.

Be Seen; Be Heard; Make An Impact

Susan Heaton-Wright explores what sets high-potential leaders apart in competitive organisational environments. Susan presents her SuperStar Communicator framework, focusing on executive presence, clarity of message, and persuasive communication. The session equips emerging and established leaders with practical tools to engage stakeholders, influence decision-making, and build strong professional relationships across global and hybrid teams.

Surviving Communication Overload In A Noisy World

Susan Heaton-Wright examines the impact of constant digital communication on productivity, wellbeing, and leadership effectiveness. Susan shares findings from her research into communication overload, exploring boundaries, behavioural change, and smarter communication structures. The session offers practical strategies for managing attention, reducing noise, and using technology more effectively without losing human connection.

Why we recommend booking Susan

Susan Heaton-Wright blends stage performance expertise and neuroscience to help leaders communicate with clarity, confidence, and authority in any business setting. Her global expertise across 140+ countries with industry giants like Johnson & Johnson and GSK delivers proven strategies that enhance leadership presence and drive tangible business outcomes.

Check Susan's availability

Trusted by Zurich Resilience Solutions, GSK, Johnson & Johnson

Testimonials

Susan Heaton-Wright reinforced how vital it is to be seen, heard, and to make an impact – offering practical, insightful tips to help us all be more successful. How preparation is key and how we come across to others effects our brand. With a fantastic tip of "Diva Feet" that we were still talking about on day two.

Zurich Resilience Solutions

Susan is an experienced and engaging speaker who provides practical, achievable advice on how to present and communicate effectively. I recently heard her address a large audience of legal and associated professionals. She left those in the room buzzing, confident and empowered.

Partner, Leigh Day

Susan, it is my great pleasure to share that your talk was very well received by the entire European Leadership Summit. From a personal perspective, I finally exhaled when you took your first step on stage. You were simply magnificent. I truly believe that you mesmerized the entire audience and set a very high bar!

Leanna J Casey

Conference Organiser, European Leadership Summit

Featured Projects

Susan Heaton-Wright - Superstar Communicator podcast cover
Susan Heaton-Wright - Business Development For Women Lawyers (Contributor) book cover
Susan Heaton-Wright - Fundamental Skills for Modern Lawyers (Contributor) book cover

frequently asked questions

Something we've not covered here?

How do I book Susan Heaton-Wright for my next event?

To book Susan Heaton-Wright, email susan.heaton.wright@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Susan's availability and speaking fee. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and about your audience.

What is Susan Heaton-Wright's speaking style like?

What topics does Susan Heaton-Wright specialise in?

Does PepTalk charge a booking fee?

No. PepTalk adds no booking fee, so you pay the speaker's fee and nothing beyond it. The service, from shortlist through to contracts and event-day logistics, is included. For repeat or multi-event bookings, PepTalk can agree preferential rates with your procurement team.

What happens after I send a brief?

Share your event date, audience, format, objectives and budget, and PepTalk sends a hand-picked shortlist within 24 hours. Each suggestion comes with a profile, a fee and a recommendation on the strongest fit. Once you choose, PepTalk handles contracts, travel and logistics through to event day.

What does the typical fee range mean?

The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.

Have all the speakers on the website worked with PepTalk before?

Not all of them, and it makes no difference to your booking. PepTalk's network of 15,000+ speakers covers talent the team works with directly alongside speakers represented by agents and agencies worldwide. PepTalk approaches the speaker, negotiates the fee and handles contracting either way.

How far in advance should I book a speaker?

Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.