Available to book

Psychology professor & workplace expert

Tessa West

Workplace Culture

Workplace Wellbeing

Company Culture

Tessa West helps organizations transform workplace conflict into productivity through evidence-based communication strategies. A New York University psychology professor and bestselling author of Jerks at Work, West delivers research-backed frameworks for feedback delivery, cross-cultural collaboration, and difficult conversations. Her TED talk ranks among the year's top ten globally.

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Tessa West

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+44 203 835 2929

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Tessa West's biography

Psychology

Positive Psychology

Personal Wellbeing

Neuroscience

Mindset

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At a glance

NYU psychology professor and workplace researcher
Bestselling author of Jerks at Work
Top ranked TED speaker on workplace communication

Tessa West is a social psychologist who studies why workplace conversations go wrong and what science says about fixing them. Her research turns uncomfortable interactions into manageable, even productive, moments. West is a professor of psychology at New York University, author of the bestselling book Jerks at Work, and a TED speaker whose talk ranked among the ten most popular of its year. She has spent two decades building an evidence base for better workplace communication. Her research offers practical tools for situations most people dread: delivering feedback that actually changes behavior, navigating conflict across cultural differences, and managing difficult colleagues without escalating tension. West translates peer-reviewed findings into strategies that work on Monday morning, helping teams reduce the chronic stress that builds when hard conversations get avoided. Organizations that apply her methods report stronger collaboration and fewer unresolved conflicts dragging on productivity. Audiences leave West's sessions with specific, research-backed techniques for giving honest feedback that inspires rather than deflates, frameworks for unlocking the potential of culturally diverse teams, and a clearer understanding of the physiological stress responses that derail difficult conversations. Her approach is grounded in data, not platitudes. Book Tessa West to give your team the science behind communication that actually works under pressure.

Why we recommend booking Tessa

West's two decades researching workplace communication at NYU translates into practical frameworks for the feedback conversations and cross-cultural dynamics that typically stall team performance. Her methods address the chronic conflict avoidance that drags on productivity, giving leaders evidence-based tools for difficult interactions that need resolution now.

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How do I book Tessa West for my next event?

Email tessa.west@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience. As speaker agents, PepTalk can secure Tessa West for commercial and corporate events, conference keynotes, leadership talks, celebrity brand endorsements & partnerships, personal appearances, and motivational speaking engagements. We can assist with enquiries about Tessa West's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. Please note, for media interviews, autographs, charity appearances, or personal matters, we recommend contacting Tessa West directly.

What is Tessa West's speaking style like?

Previous bookers say Tessa West connects well with audiences and speaks with clarity, confidence, and ease.

What topics does Tessa West specialise in?

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