Available to book
Amber Parkin
Transform workplace culture with Amber Parkin, speaker specialising in organisational psychology and customer experience. Amber works with global companies to build trust in diverse teams and enhance productivity, delivering research-backed insights for Saatchi & Saatchi, Barclays, and Telefonica.
Amber Parkin is an organizational psychologist, writer, and customer experience expert. Originally from New Zealand, she moved to London in her early twenties.
Over the past decade, she has worked as a digital and content expert for global companies such as Saatchi & Saatchi, Telefonica, and Barclays. In her most recent role at Pirate.com, she successfully transformed the customer experience for clients in six countries, including managing multiple languages and a 24/7 call center.
Amber holds an MA in Digital Management from Hyper Island, where she discovered that digital transformation is primarily about human factors—only 10% technology and 90% human. She completed an MSc in Organizational and Business Psychology from Coventry University in 2022 to gain a deeper understanding of this insight.
Her psychology thesis, "Human After All: A Systematic Review of Trust Interventions in Global Virtual Teams," has served as the foundation for several talks, including one on effectively managing a global customer experience team.
Amber explores ways to enhance creativity, productivity, and well-being through her Substack newsletter, Plein-Air. She is particularly passionate about helping organizations foster diverse and inclusive cultures, specifically focusing on elevating women.
Her perspective on trust continually evolves as she delves deeper into her research and experiences.
Topics, sessions and talks
Amber Parkin discusses strategies for building trust within remote teams, emphasizing communication, transparency, and empathy to foster strong, collaborative relationships despite physical distance.
Amber brings a unique blend of expertise in organizational psychology, digital transformation, and customer experience from her global work with leading companies. Her insights into human-centric approaches to digital challenges and fostering inclusive cultures can revolutionize your team's productivity and creativity. Booking Amber means unlocking actionable strategies for building trust and enhancing team dynamics in an increasingly virtual world.
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frequently asked questions
Something we've not covered here?
Email amber.parkin@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Amber's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
Amber Parkin draws on her psychology thesis — a systematic review of trust interventions in global virtual teams — as the evidential foundation for her talks, translating academic research findings into practical strategies for remote team management.
Amber Parkin speaks on building trust in remote and global virtual teams, communication and transparency strategies, and customer experience transformation. Her session draws directly from her psychology thesis, Human After All: A Systematic Review of Trust Interventions in Global Virtual Teams, completed alongside an MSc in Organisational and Business Psychology from Coventry University, and is informed by a decade of digital and customer experience work with organisations including Saatchi & Saatchi, Telefonica, and Barclays.
No. PepTalk adds no booking fee, so you pay the speaker's fee and nothing beyond it. The service, from shortlist through to contracts and event-day logistics, is included. For repeat or multi-event bookings, PepTalk can agree preferential rates with your procurement team.
Share your event date, audience, format, objectives and budget, and PepTalk sends a hand-picked shortlist within 24 hours. Each suggestion comes with a profile, a fee and a recommendation on the strongest fit. Once you choose, PepTalk handles contracts, travel and logistics through to event day.
The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.
Not all of them, and it makes no difference to your booking. PepTalk's network of 15,000+ speakers covers talent the team works with directly alongside speakers represented by agents and agencies worldwide. PepTalk approaches the speaker, negotiates the fee and handles contracting either way.
Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.
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