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Antoni Lacinai
Transform workplace communication with Antoni Lacinai, leadership communication expert and TEDx speaker. Antoni equips executives and teams with CARE-centric frameworks that boost productivity and reduce errors. Author and trusted advisor to global organisations seeking measurable engagement results.
Antoni Lacinai is a workplace communication expert who transforms how leaders connect with teams and customers through his CARE-centric approach. His expertise lies in making complex communication principles accessible and immediately applicable in professional settings.
As a global keynote speaker and executive coach, Antoni has authored and co-authored 14 books on effective communication and regularly contributes columns to leadership magazines. His insights have reached thousands through his TEDx talk (viewed over 400,000 times) and appearances on Swedish national television.
Antoni helps organisations address critical business challenges through his unique communication blueprint that enhances leadership effectiveness, employee engagement, and customer satisfaction. His research-backed methods have demonstrably improved productivity by 30%, reduced errors by 30%, and decreased absenteeism by 78% in client organisations, directly impacting customer satisfaction and profitability.
Audiences leave Antoni's presentations with practical communication frameworks like his "know-show-go" customer conversation formula, techniques to foster psychological trust in teams, and actionable strategies to transform workplace culture from competitive to collaborative. His engaging delivery ensures concepts are both memorable and implementable.
Book Antoni when you need your team to transform strategies into reality through communication that inspires action rather than resistance.
Topics, sessions and talks
Antoni Lacinai highlights that clear communication fosters understanding, trust, and effective results. In this dynamic keynote, he teaches attendees how to communicate confidently, structure messages for greater impact, and enhance their presence. Participants will gain practical tools to improve clarity, credibility, and influence in their conversations and presentations. By the end of the session, they will learn to present ideas that drive decisions and strengthen collaboration, ensuring their messages resonate and prompt action.
In this session, Antoni Lacinai discusses how effective leadership drives results through people. He teaches leaders how to create clarity, build trust, and engage their teams, transforming strategy into action. By communicating with empathy and energy, leaders can foster alignment and collaboration. Attendees will learn to enhance clarity, trust, and engagement, navigate change, and align team behaviour with strategic goals. Antoni also offers resources for sustained impact, ensuring that insights translate into lasting leadership practices.
Antoni Lacinai reveals the key elements of successful customer communication, from building rapport to asking powerful questions and listening at a deeper level. He introduces the Know–Show–Go framework and shares how empathy, clarity, and energy lead to stronger relationships and business growth. Attendees gain techniques to create value-driven conversations, improve client trust, and achieve meaningful results in sales, customer service, and trade show interactions.
Antoni Lacinai transforms workplace dynamics through his CARE-centric approach to communication, helping leaders achieve measurable results including 30% productivity improvements and 78% reductions in absenteeism. Book Antoni today to equip your team with practical frameworks that turn strategic plans into reality through communication that inspires action rather than resistance.
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frequently asked questions
Something we've not covered here?
To book Antoni Lacinai, email antoni.lacinai@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Antoni's availability and speaking fee. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and about your audience.
Antoni Lacinai structures sessions around named frameworks, most notably the Know–Show–Go formula for customer conversations, which he uses to sequence rapport-building, questioning, and listening into a repeatable process. He pairs these frameworks with research-backed outcome data — such as measured reductions in errors and absenteeism — to anchor the practical tools he delivers.
Antoni Lacinai's sessions cover high-impact communication, leadership through people, and customer conversation techniques. He has delivered a TEDx talk viewed over 400,000 times and has authored or co-authored 14 books on workplace communication.
No. PepTalk adds no booking fee, so you pay the speaker's fee and nothing beyond it. The service, from shortlist through to contracts and event-day logistics, is included. For repeat or multi-event bookings, PepTalk can agree preferential rates with your procurement team.
Share your event date, audience, format, objectives and budget, and PepTalk sends a hand-picked shortlist within 24 hours. Each suggestion comes with a profile, a fee and a recommendation on the strongest fit. Once you choose, PepTalk handles contracts, travel and logistics through to event day.
The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.
Not all of them, and it makes no difference to your booking. PepTalk's network of 15,000+ speakers covers talent the team works with directly alongside speakers represented by agents and agencies worldwide. PepTalk approaches the speaker, negotiates the fee and handles contracting either way.
Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.
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