Available to book
Giuseppe Stigliano
Marketing
Customer Experience
Future Trends
Master customer experience in a post-digital world with Dr. Giuseppe Stigliano, global marketing innovator and CX visionary. Giuseppe equips organisations to bridge traditional and modern leadership models and design seamless customer experiences across physical and digital realms. Recognised by Thinkers50 as a top global leader, co-author with Philip Kotler, and TEDx speaker with 1m+ views.
Innovator
Digital Expert
Academic
Professional Development
Business Consulting
Retail
Entrepreneur
Thought Leader
Business Leader
Author
TEDx
CEO
Influencer
Executive
Thinkers50
Dr. Giuseppe Stigliano is a marketing innovator and three time CEO who transforms how organizations navigate the post-digital landscape. With over two decades of international experience leading a WPP EMEA team, J. Walter Thompson, and Spring Studios, he has partnered with more than 300 companies across four continents.
Co-author of three best-selling books with Philip Kotler, including Redefining Retail, Giuseppe's insights have reached over 100,000 readers worldwide. His TEDx talk has garnered over 1 million views, and Thinkers50 recognized him as one of 2024's most inspiring global leaders poised to impact management thinking.
Giuseppe helps organizations bridge the gap between traditional and modern business models by developing actionable strategies for digital transformation. His cross-industry expertise enables companies to transform marketing from an isolated function into a catalyst for business growth and innovation, particularly in customer experience design, AI implementation, and adaptive leadership.
Audiences leave Giuseppe's presentations with practical frameworks for navigating complex market shifts, tools to create seamless customer journeys across physical and digital realms, and strategies to foster innovation cultures that thrive amid constant change.
Book Giuseppe to equip your team with the vision and adaptability needed to excel in today's rapidly evolving business landscape.
Topics, sessions and talks
Dr. Giuseppe Stigliano examines how customer experience is being reshaped by rising expectations and the convergence of physical, digital, and virtual environments. Organizations face the challenge of integrating technology without losing human relevance or consistency across channels. Drawing on global case studies and retail transformation research, he explores the move from basic digital adoption to optichannel strategies that create seamless journeys. Participants gain practical frameworks to design integrated experiences that strengthen loyalty and long-term growth.
Dr. Giuseppe Stigliano explores how artificial intelligence is redefining competitive advantage across marketing, sales, operations, and strategy. Beyond automation, AI is changing how decisions are made, how brands engage customers, and how new business models emerge. He unpacks both the opportunity and the responsibility of adoption, including governance and ethics. Participants gain clarity on where AI delivers measurable value and how to integrate it responsibly for sustainable performance.
Dr. Giuseppe Stigliano addresses the widening gap between traditional leadership models and the realities of the post-digital economy, where disruption is no longer new but permanent. Leaders must navigate shifting consumer behavior, evolving organizational structures, and heightened experiential expectations. He compares leadership approaches across company life cycles and market conditions, revealing what defines effective leadership today. Participants gain insight into developing leadership styles that remain adaptive, relevant, and resilient.
Dr. Giuseppe Stigliano reframes selling as a discipline rooted in trust, insight, and long-term partnership rather than transactional persuasion. As buyers become more informed and skeptical, sales professionals must evolve into strategic advisors. He demonstrates how data, deep client understanding, and solution tailoring transform sales effectiveness across complex environments. Participants gain practical tools to strengthen credibility, manage extended sales cycles, and create shared value with customers.
Dr. Giuseppe Stigliano explores why most change initiatives fail without a deeper cultural shift at their core. Transformation demands more than new processes; it requires alignment around vision, mindset, and organizational purpose. Through real-world examples, he illustrates how leaders can turn resistance into engagement and structure into agility. Participants gain frameworks to communicate change with clarity, build organizational resilience, and sustain momentum through uncertainty.
Dr. Giuseppe Stigliano empowers teams with actionable strategies for digital transformation, drawing on decades of global leadership and collaboration with industry icons like Philip Kotler. Book Giuseppe to give your organization the tools and inspiration needed to drive growth, innovation, and customer experience in a changing world.
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frequently asked questions
Something we've not covered here?
Email giuseppe.stigliano@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Giuseppe's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
Giuseppe Stigliano structures sessions around global case studies and co-developed frameworks drawn from his research with Philip Kotler, translating findings from retail transformation and post-digital leadership studies into practical tools participants can apply directly to their organisations.
Dr. Giuseppe Stigliano speaks on customer experience transformation, the business implications of artificial intelligence, and post-digital leadership. He is a three-time CEO and co-author of three books with Philip Kotler, whose TEDx talk on marketing has exceeded one million views and whom Thinkers50 named one of 2024's most inspiring global leaders.
No. PepTalk adds no booking fee, so you pay the speaker's fee and nothing beyond it. The service, from shortlist through to contracts and event-day logistics, is included. For repeat or multi-event bookings, PepTalk can agree preferential rates with your procurement team.
Share your event date, audience, format, objectives and budget, and PepTalk sends a hand-picked shortlist within 24 hours. Each suggestion comes with a profile, a fee and a recommendation on the strongest fit. Once you choose, PepTalk handles contracts, travel and logistics through to event day.
The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.
Not all of them, and it makes no difference to your booking. PepTalk's network of 15,000+ speakers covers talent the team works with directly alongside speakers represented by agents and agencies worldwide. PepTalk approaches the speaker, negotiates the fee and handles contracting either way.
Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.
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