Chris Voss, a former FBI hostage negotiator, brings a wealth of expertise and real-life experiences to his corporate clients through his captivating keynote speeches. With a focus on mental resilience, emotional intelligence, and negotiation skills, Chris draws from his over two decades of experience in the FBI Crisis Negotiation Unit, which includes navigating high-pressure situations in the Gaza Strip and Iraq warzone. Recognized for his exceptional career, Chris was honored with the prestigious Attorney General's Award for Excellence in Law Enforcement. His remarkable achievements have also made him a sought-after expert, frequently sought after by major news outlets for his valuable insights. In addition to his work with the FBI, Chris is the founder of The Black Swan Group, where he provides expert training on negotiation skills for both businesses and individuals. His keynote speeches and seminars, including his engaging TEDx talk and bestselling book "Never Split The Difference," focus on the powerful concepts of tactical empathy and effective communication for achieving desirable outcomes. Utilizing his experience as a kidnap negotiator, Chris applies his unique skills to inspire and educate corporate audiences on the art of negotiation in the business world. His ability to adapt and achieve results, honed through countless challenging situations, makes him a trusted advisor and a true authority in his field.
