Claude Silver is the world's first-ever Chief Heart Officer. But what does that mean? Claude's role is to instil empathy among the 800 employees she works with at VaynerMedia, both towards each other and their clients. Her life's ambition is to assist individuals in finding the answers they seek and their sense of belonging in their professional and personal lives.
She serves as an emotional optimist, coach, manager, and mentor, having accumulated nearly 20 years of experience working for various advertising agencies, where she built brands for Fortune 50 companies and collaborated closely with clients. Claude has had the opportunity to share her insights at renowned events such as Google, The HR Congress, and Social Media Week London.
Her success in nurturing client relationships, developing global brand strategies, managing operations, and leading teams stems from her unwavering passion for creating environments that foster personal growth and fulfilment.
In this session, attendees will learn the importance of emotional intelligence in achieving personal and professional success. They will gain a deeper understanding of their own emotions and how to effectively manage them, as well as how to navigate and understand the emotions of others. By mastering emotional intelligence, attendees will be better equipped to build strong relationships, make sound decisions, and lead with empathy and understanding.
