Dr. JP Pawliw-Fry is a leading expert in emotional intelligence and leadership. For over twenty years, he has focused on helping individuals and organisations navigate challenges such as rapid change, disruption, and competition. His research centres on the skills necessary to foster a culture of effective leadership.
As a speaker and thought leader, JP engages audiences with his insights, humour, and compelling stories. He encourages groups to reconsider their approach to human behaviour and leadership, particularly in managing the pressures faced by many today. JP teaches how to harness emotional intelligence and effectively handle disruption, providing interactive learning opportunities and practical strategies for immediate application.
He is also a noted author, having co-written the New York Times bestseller, Performing Under Pressure: The Science of Doing Your Best When it Matters Most, with Hendrie Weisinger.
JP has worked with leaders from Fortune 500 companies, including KPMG, UGH, and Allstate, as well as the US Marines and Olympic athletes.
In J. P. Pawliw-Fry's research, it has been discovered that individuals are generally effective at expressing 92% of what they want to convey in a feedback conversation. However, when it comes to the Last 8% - the most challenging part of the feedback they wish to provide - they become aware of the potential emotional impact it may have on the other person. As a result, they shy away from giving the necessary feedback. This is where the biggest opportunity for learning, growth, and performance improvement lies. The brain's reaction under pressure plays a crucial role in why people avoid delivering the Last 8% feedback. Additionally, individuals should be self-aware of their habitual response to receiving feedback, as it signals to the other person their openness to receiving important input. Starting a Last 8% feedback conversation can be daunting for most people, as they often don't know where to begin. This, coupled with the desire for perfection, hinders them from initiating this vital conversation.
Your team is feeling burnt out. They feel overwhelmed with too much to do and too few resources. They are feeling anxious and concerned that their work and lives are becoming too busy and frantic. Sometimes their worry doesn’t have a specific focus, it simply has become an all-encompassing, global anxiety. Without concrete skills to manage these challenges, their brains form negative behavior patterns and bad habits that negatively affect their mental and emotional health, as well as their performance. — What anxiety is and, importantly, how it differs from fear — How the brain reacts under pressure and how this can set them up to feel greater anxiety, stress, and burnout — How to build self-awareness: the habitual way they react to uncertainty and change, and strategies to respond more effectively — How to build the habit of resilience: we provide concrete tools to help them manage their brain and mind as they face uncertainty over the long term.
