Available to book
Rachel Botsman
Emotional Intelligence
Empathy
Artificial Intelligence
Transform workplace trust with Rachel Botsman, speaker and trust expert. Rachel works with global organisations to build integrity-based leadership and navigate trust shifts, delivering Oxford-backed insights for clients including Salesforce, Goldman Sachs and Snapchat.


Oxford University
Academic
Thought Leader
Business Leader
Author
TEDx
Rachel Botsman is a globally recognised trust expert who has spent over 15 years helping organisations and leaders navigate the evolving landscape of trust in our digital age. As an author, Oxford University lecturer, and sought-after keynote speaker, she brings unparalleled expertise in distilling complex ideas into clear, actionable insights that transform how we think about trust, humility, and integrity.
Recognised as one of the world's most influential management thinkers, Rachel has earned numerous accolades including being named a Top 10 most influential voice in the UK on LinkedIn and a Young Global Leader by the World Economic Forum. Her groundbreaking work has shaped global conversations about trust and collaboration across industries.
Rachel is the author of two critically acclaimed books that have been translated into multiple languages. Her first book, What's Mine is Yours, predicted the rise of the sharing economy and was hailed by TIME magazine as one of the "10 Ideas that Will Change the World." Her second book, Who Can You Trust?, explores how trust is shifting in our interconnected world and was praised by industry leaders as one of the best books of the year by Wired.
As a world-class keynote speaker, Rachel has graced the most prestigious stages—from TED to the Lincoln Centre to the World Economic Forum—delivering powerful presentations for leading global brands including Salesforce, Goldman Sachs, and Snapchat. Her TED talks have garnered over five million views, and she hosts the acclaimed podcast series "Trust Issues." What sets Rachel apart is not just her expertise, but her unique ability to combine warm storytelling with visual language and clear, actionable insights that leave audiences feeling inspired, curious, and empowered to rethink how they lead and work.
Rachel offers her ideas in engaging formats tailored to each audience, from high-impact keynotes and interactive Q&As to candid fireside chats with leaders and carefully curated client dinners. Her contributions to reputable publications such as The Guardian, Financial Times, and Harvard Business Review further cement her position as a thought leader whose global perspective and extensive experience provide invaluable insights on trust's impact across all aspects of business and life.
Topics, sessions and talks
Rachel Botsman explores why some innovations succeed while others fail, emphasising that the key factor is trust rather than technology. She introduces her 'Trust Leap' framework, highlighting the importance of designing for trust alongside usability and aesthetics. Drawing from her extensive experience with Fortune 500 companies and start-ups, Rachel shares compelling stories that illustrate trust as a crucial element for adoption. Attendees will learn how to foster trust, encourage risk-taking on new ideas, and identify barriers to adoption.
Rachel Botsman highlights the importance of trust as a source of clarity and confidence in a complex world. She challenges common misconceptions about trust and introduces her ‘Risk–Trust Lens’ framework, highlighting the balance between risk and trust as essential for adaptive leadership. Attendees will learn why trust is crucial for resilience, how to leverage the ‘Risk–Trust Lens’ for better decision-making, the four key traits leaders need to earn trust, and the advantages of trust-based cultures over control-driven ones.
Rachel Botsman discusses how AI is transforming decision-making and trust dynamics. She highlights that the critical question is not whether we should trust AI, but how to design trustworthy AI systems. Using her ‘Trust Shift’ framework, Rachel illustrates that historical advancements have necessitated new trust forms, and AI represents a pivotal moment for rethinking trust rules. Attendees will learn about the challenges of shifting trust to intelligent systems, the AI Trust Matrix, and the four dimensions that influence AI trustworthiness.
Rachel brings a wealth of knowledge on trust, a fundamental aspect of successful teams and businesses, distilled from her extensive research and acclaimed publications. Booking her as a speaker offers unique insights into fostering a culture of integrity and collaboration, essential for innovation and growth. Her engaging speaking style and ability to translate complex ideas into actionable strategies will empower your team to think differently and build stronger, trust-based relationships.
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frequently asked questions
Something we've not covered here?
Email rachel.botsman@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Rachel's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
Rachel Botsman structures her sessions around proprietary frameworks — including the Trust Leap, Risk–Trust Lens, Trust Shift, and AI Trust Matrix — using case studies drawn from Fortune 500 companies and start-ups to ground each framework in concrete organisational scenarios.
Rachel Botsman's sessions cover trust in innovation and adoption, adaptive leadership in uncertain times, and AI trustworthiness and decision-making. She is an Oxford University lecturer and author whose TED talks on trust have exceeded five million views.
No. PepTalk adds no booking fee, so you pay the speaker's fee and nothing beyond it. The service, from shortlist through to contracts and event-day logistics, is included. For repeat or multi-event bookings, PepTalk can agree preferential rates with your procurement team.
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The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.
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Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.
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