Rachel Botsman is a renowned expert on trust and has been recognized as one of the world's most influential management thinkers. Her expertise lies in distilling complex ideas into clear and compelling content, providing us with the tools to understand trust and its importance in our lives.
As a trust expert, author, and lecturer at Oxford University, Rachel is passionate about challenging traditional ideas and teaching people to think differently about trust, humility, and integrity. She has received numerous accolades, including being named one of the Top 10 most influential voices in the UK on LinkedIn and a Young Global Leader by the World Economic Forum. Rachel is the author of two critically acclaimed books translated into multiple languages. Her first book, "What's Mine is Yours," predicted the rise of the sharing economy and was hailed as one of the "10 Ideas that Will Change the World" by TIME magazine.
Her second book, "Who Can You Trust?," explores the shifting nature of trust in the world and was praised by industry leaders and named one of the best books of the year by Wired. Rachel is a highly sought-after speaker and has worked with prestigious clients such as Salesforce, Goldman Sachs, and Snapchat. Her TED talks have garnered over five million views, and she also hosts the podcast series Trust Issues. Rachel regularly contributes to reputable publications such as The Guardian, Financial Times, and Harvard Business Review. With her global perspective and extensive experience, Rachel offers valuable insights on trust and its impact on various aspects of our lives.
Trust is both the foundation and the result of a strong culture, and it’s fundamental to creating a better world of work. Yet, with the dynamics of teams in a state of flux, it has never been more challenging to keep people connected, engaged, and aligned with company values – and with each other. In this session, Rachel challenges assumptions and reframes how trust really works. You’ll walk away with clear frameworks and actionable ideas on how to put trust at the heart of your leadership and culture – and learn how to behave in trustworthy ways.
As artificial intelligence (AI) rapidly expands its role in our lives, an important question is being asked: what level of trust can – and should – we place in AI systems? Renowned Trust expert Rachel Botsman brings a different perspective to discussions on what trusting AI really means. She will explain why we need to think differently to earn and maintain trust in AI – and propose how we can make AI systems more trustworthy.
A profound trust shift is happening in our workplaces. As workforce dynamics evolve faster than ever before, how can we lead with trust amid all this uncertainty and flux? Here, Rachel Introduces a powerful new idea that will change the way organizations think about the future of work. She explains how leaders can navigate new possibilities and expectations – and reveals what can be learned from gaming designers about workplace dynamics.
Rachel Botsman explores how trust is the cornerstone of successful design and innovation, emphasizing its role in building meaningful connections and fostering collaborative environments.
