Available to book

Leadership & trust expert at HBS

Frances Frei

Emotional Intelligence

Empathy

Revolutionize your approach to leadership and trust, fostering a culture where both organizations and individuals flourish, with Frances Frei, speaker, Professor of Technology and Operations Management at Harvard Business School.

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Frances Frei

Boston, United States

Starting from

$100k and over

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Book Frances

Boston, United States

Starting from

$100k and over

Send an email

loading@getapeptalk.com

Give us a call

+44 203 835 2929

Enquire Frances Now

Instant quote

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No upfront fee

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Vetted speaker

Frances Frei's biography

Harvard University

Educator

Academic

At a glance

Harvard Business School Professor & Leadership Expert
Key Architect of Uber's Leadership & Strategy Overhaul
Best-Selling Author on Trust, Leadership, and Business Innovation

Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in operations, strategy, and culture. She regularly advises senior executives embarking on large-scale change initiatives and organizational transformation. A global thought leader on leadership and change, Frances is widely recognized for her dynamic teaching and commitment to turning ideas into impact. She developed one of the most popular classes at HBS, which explores business models that reliably delight customers. She also led the design and launch of HBS’s innovative FIELD curriculum, which is built around experiential and immersive learning experiences. In 2017, Frances took a leave of absence from Harvard to serve as Uber's first Senior Vice President of Leadership and Strategy with a mandate to help thousands of employees excel in a context of hyper-growth and an evolution in culture. Her firsthand experience in Silicon Valley gave her a new lens on trust and informed her viral TED talk on ‘How to build (and rebuild) trust.’ Now viewed by millions, the talk delivers a crash course on stakeholder trust: how to create, maintain, and restore it when lost. Frances has held extensive leadership roles at HBS, including Senior Associate Dean for faculty development and recruiting, executive education, and faculty chair for the MBA required curriculum. Within each of these roles, Frances led significant change efforts. Highlights include addressing gender gaps in satisfaction and performance for both students and faculty and expanding the reach of executive education to incorporate the evolving needs of leaders and their organizations. Frances is the best-selling author of Uncommon Service, Unleashed, and Move Fast & Fix Things: The Trusted Leader’s Guide to Solving Hard Problems. Hailed as a “masterpiece on trust, leadership, and business,” Move Fast & Fix Things offers a roadmap to accelerating change while caring for employees, customers, and shareholders. She holds a Ph.D. in Operations and Information Management from the Wharton School at the University of Pennsylvania.

Topics, sessions and talks

Trust And Inclusion

Frances Frei's talk on Trust and Inclusion emphasizes the importance of building trust through authenticity, logic, and empathy to foster inclusive environments where everyone feels valued and empowered.

An Intuitive Framework For Building And Maintaining Trust

Speaker Frances Frei discusses a clear framework for building and sustaining trust, emphasizing authenticity, logic, and empathy as key components in her engaging talk.

How To Move Fast And Fix Things

Frances Frei discusses strategies for rapid problem-solving and improvement within organizations, emphasizing trust, leadership, and the importance of fixing systemic issues swiftly.

Why we recommend booking Frances

Frances brings a wealth of experience from her tenure at Harvard and Uber, offering unparalleled insights into leadership, strategy, and organizational transformation. Her dynamic approach to building and restoring trust will equip your team with the tools necessary for success in today's fast-paced business environment. Booking Frances as a speaker guarantees actionable strategies that will inspire excellence and drive meaningful change within your organization.

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How do I book Frances Frei for my next event?

Email frances.frei@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience. As speaker agents, PepTalk can secure Frances Frei for commercial and corporate events, conference keynotes, leadership talks, celebrity brand endorsements & partnerships, personal appearances, and motivational speaking engagements. We can assist with enquiries about Frances Frei's speaking fees, availability, and booking process for private business functions, industry conferences, and team events. Please note, for media interviews, autographs, charity appearances, or personal matters, we recommend contacting Frances Frei directly.

What is Frances Frei's speaking style like?

Frances Frei delivers dynamic, impactful presentations that inspire leaders to excel. Her engaging teaching style and focus on trust and organisational transformation resonate deeply with audiences, driving meaningful change.

What topics does Frances Frei specialise in?

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