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Available to book

Hospitality expert & maître d'

Fred Sirieix

Transform customer service excellence with Fred Sirieix, speaker and hospitality expert. Fred works with organisations to elevate service standards and customer experience, delivering award-winning insights as the renowned maître d' from First Dates and National Restaurant Awards Personality of the Year.

Trusted by Pizza Hut, Miele UK

Fred Sirieix, Speaker | Customer Service Expert, TV Host
Fred Sirieix

Fred Sirieix

London, United Kingdom

Typical fee range

£11k–25k

This is an estimated fee range for local in-person events. Location and format affect the final fee.

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London, United Kingdom

Starting from

£11k–25k

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loading@getapeptalk.com

Give us a call

+44 203 835 2929

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Fred Sirieix's biography

At a glance

  • Maître d' on Channel 4's First Dates
  • Founder of National Waiters Day
  • Co-host of Gordon, Gino, and Fred: Road Trip
Fred Sirieix is a renowned customer service expert and television personality, best known as the maître d' on Channel 4's First Dates. With over 25 years in the hospitality industry, Fred deeply understands exceptional customer service and is a leading figure in promoting service excellence. Fred's approach to service is encapsulated in his mantra: “Enjoy life, learn forever and make a difference.” His insights into customer relations have made him a sought-after speaker for events focused on customer service, CX, and hospitality management. Fred founded National Waiters Day, the Art of Service training tool, and the Galvin Cup and Galvin's Chance charities. He helped launch the Right Course, which educates prisoners about the service industry. He has also released a book called First Dates: The Art of Love and a music track, "La Vie Continue." Fred has been featured in ITV's Gordon, Gino and Fred: Road Trip and BBC Two's Remarkable Places to Eat. He co-hosted a BBC show with Michel Roux Jr called Michel Roux’s Service. Fred has received Personality of the Year at the National Restaurant Awards, a British Citizen Award for his charitable work, and an honorary MBA from the University of West London. Fred is best known for his role on First Dates, where he brings couples together in a warm setting. He has also appeared in shows such as First Dates Hotel, Million Pound Menu, and Gordon, Gino, and Fred’s Road Trip. Fred served as the General Manager at Galvin at Windows, a Michelin-starred restaurant in London, leading his team to win awards such as the Catey Award for Hotel Restaurant Team of the Year. He has authored books, including Secret Service and First Dates: The Art of Love. He founded National Waiters Day and the Right Course, an initiative to educate prisoners in hospitality skills. Known as the “Service Jedi,” Fred is a prominent advocate for excellent service in building brand loyalty and reputation. His extensive experience in hospitality and customer service makes him an ideal keynote speaker, offering informative and inspiring insights.

Topics, sessions and talks

Customer Service & Hospitality Excellence
Fred discusses the impact of great service on customer satisfaction, brand reputation, and business profitability.
Hospitality Management
Drawing on his experience in leading Michelin-starred establishments, Fred offers practical advice on effectively managing service teams and operations.
The Art Of Customer Service
Discover the fine Art of Customer Service with TV's Fred Siriex.

Why we recommend booking Fred

Book Fred Sirieix as a speaker to transform your team's approach to customer service with insights from a renowned industry leader and television personality. With over 25 years of experience, Fred's expertise in service excellence and customer loyalty is unparalleled. His charismatic and engaging delivery will leave your audience inspired and equipped to make a real difference.

Check Fred's availability

Trusted by Pizza Hut, Miele UK

Testimonials

Fred Siriex talks more sense on how to deliver world-class customer service than anyone else I have ever met!

Jason Dawe

Journalist, Sunday Times

Featured Projects

Fred Sirieix - Secret Service: Lifting The Lid On The Restaurant World book cover
Fred Sirieix - Wine Uncorked: My Guide To The World Of Wine book cover
Fred Sirieix - Seriously British: A Frenchman’s Love Letter To Britain book cover

frequently asked questions

Something we've not covered here?

How do I book Fred Sirieix for my next event?
Email fred.sirieix@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Fred's availability and fees. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and a bit about your audience.
What is Fred Sirieix's speaking style like?
Fred Sirieix draws on 25 years of front-line hospitality experience, using his own Art of Service training framework as the structural basis for his sessions, grounding advice in operational practice from his tenure as General Manager at Galvin at Windows.
What topics does Fred Sirieix specialise in?
Fred Sirieix speaks on customer service excellence, hospitality management, and the business impact of service quality on brand reputation and profitability. He is best known as the maître d' on Channel 4's First Dates and served as General Manager at Galvin at Windows, a Michelin-starred restaurant in London, where his team won the Catey Award for Hotel Restaurant Team of the Year.
Can PepTalk help plan the speaker programme for my event?

Yes. Beyond booking a single speaker, PepTalk helps shape a full programme, matching voices to your agenda, audience, and goals across a day or a series. It is a consultative service, not just a booking. Tell us about your event at getapeptalk.com.

What does 'typical fee range' mean?

Speaker fees vary based on factors like event location, format, and availability. The 'typical fee range' figure gives you a baseline of someone's local, in-person rate sits, and we'll confirm the exact fee when you get in touch.

What logistics should I prepare before my speakers arrive?

Before your speakers arrive, confirm AV is tested, a green room is ready, and printed schedules are on hand. Prepare warm introductions for each speaker and brief your team on timings. PepTalk speakers come fully briefed, making event-day logistics smoother and stress-free from the start.

What's the difference between a keynote speaker, an MC, and event entertainment?

A keynote speaker delivers an inspiring or informative talk. An MC hosts and guides the event, keeping things on track. Entertainment — like a band or comedian — creates atmosphere and fun. Each serves a different purpose, and PepTalk can help you book the right talent for all three.

What happens if I need to cancel or reschedule a speaker booking?

Life happens! Most speaker bookings can be rescheduled with reasonable notice. Cancellation terms vary by speaker, but PepTalk handles all the details & contracts transparently upfront so there are no surprises. Our team supports you through any changes, making the process as smooth as possible.

Have all the speakers on the website previously worked with PepTalk?

Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. Alongside direct talent, we work with a wide variety of speaker agents and talent agencies, to ensure we have the best selection of speakers, hosts, comedians and entertainers available.

What information do I need to provide when booking a comedian?

When booking a comedian, share your event format, audience size and demographics, any sensitive topics to avoid, and the tone you're after. PepTalk makes this easy — their booking process guides you through a simple checklist so nothing gets missed and your comedian is perfectly matched to your crowd.

What information do I need to provide when booking a speaker?

When booking a speaker, you'll need your event date, audience details, format, key objectives, and budget. Having these ready makes the process smooth and straightforward. PepTalk's team uses this information to match you with the perfect speaker quickly and efficiently.

Can I book entertainment and speakers as a package?

Yes! At PepTalk, you can absolutely bundle entertainment and speakers into one seamless package. It's a great way to create a fuller event experience while enjoying simplified booking and better value. Our team handles everything together, making the process effortless for you.

Can I request autographs, personal greetings, signed merchandise, or fan mail from the speakers?

Sorry, we do not accept requests for autographs, signed merchandise, fan mail, or any non-commercial contact with the speakers, comedians or entertainers.

How can I report an issue or make changes to an expert profile?

If you notice something that needs attention or have any queries regarding an expert speaker profile, please email us at experts@getapeptalk.com, and we’ll be happy to assist.

How far in advance should I book a motivational speaker?

Book a motivational speaker at least 3–6 months in advance, especially for popular speakers or large events. Top speakers get booked quickly, so earlier is always better. For major conferences or peak seasons, booking 12 months ahead ensures you secure your first choice.

Help, I need a last-minute speaker for my event!

No problem! We often handle last-minute requests and can secure or replace a speaker, comedian, awards or event host quickly — almost anywhere in the world. However, speaker availability might be limited as the event date approaches. Email hello@getapeptalk.com with your requirements.