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Hospitality expert & maître d'

Fred Sirieix

Transform customer service excellence with Fred Sirieix, speaker and hospitality expert. Fred works with organisations to elevate service standards and customer experience, delivering award-winning insights as the renowned maître d' from First Dates and National Restaurant Awards Personality of the Year.

Trusted by Pizza Hut, Miele UK

Fred Sirieix, Speaker | Customer Service Expert, TV Host
Fred Sirieix

Fred Sirieix

London, United Kingdom

Typical fee range

£11k–25k

This is an estimated fee range for local in-person events. Location and format affect the final fee.

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London, United Kingdom

Starting from

£11k–25k

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Fred Sirieix's biography

At a glance

  • Maître d' on Channel 4's First Dates
  • Founder of National Waiters Day
  • Co-host of Gordon, Gino, and Fred: Road Trip
Fred Sirieix is a renowned customer service expert and television personality, best known as the maître d' on Channel 4's First Dates. With over 25 years in the hospitality industry, Fred deeply understands exceptional customer service and is a leading figure in promoting service excellence. Fred's approach to service is encapsulated in his mantra: “Enjoy life, learn forever and make a difference.” His insights into customer relations have made him a sought-after speaker for events focused on customer service, CX, and hospitality management. Fred founded National Waiters Day, the Art of Service training tool, and the Galvin Cup and Galvin's Chance charities. He helped launch the Right Course, which educates prisoners about the service industry. He has also released a book called First Dates: The Art of Love and a music track, "La Vie Continue." Fred has been featured in ITV's Gordon, Gino and Fred: Road Trip and BBC Two's Remarkable Places to Eat. He co-hosted a BBC show with Michel Roux Jr called Michel Roux’s Service. Fred has received Personality of the Year at the National Restaurant Awards, a British Citizen Award for his charitable work, and an honorary MBA from the University of West London. Fred is best known for his role on First Dates, where he brings couples together in a warm setting. He has also appeared in shows such as First Dates Hotel, Million Pound Menu, and Gordon, Gino, and Fred’s Road Trip. Fred served as the General Manager at Galvin at Windows, a Michelin-starred restaurant in London, leading his team to win awards such as the Catey Award for Hotel Restaurant Team of the Year. He has authored books, including Secret Service and First Dates: The Art of Love. He founded National Waiters Day and the Right Course, an initiative to educate prisoners in hospitality skills. Known as the “Service Jedi,” Fred is a prominent advocate for excellent service in building brand loyalty and reputation. His extensive experience in hospitality and customer service makes him an ideal keynote speaker, offering informative and inspiring insights.

Topics, sessions and talks

Customer Service & Hospitality Excellence
Fred discusses the impact of great service on customer satisfaction, brand reputation, and business profitability.
Hospitality Management
Drawing on his experience in leading Michelin-starred establishments, Fred offers practical advice on effectively managing service teams and operations.
The Art Of Customer Service
Discover the fine Art of Customer Service with TV's Fred Siriex.

Why we recommend booking Fred

Book Fred Sirieix as a speaker to transform your team's approach to customer service with insights from a renowned industry leader and television personality. With over 25 years of experience, Fred's expertise in service excellence and customer loyalty is unparalleled. His charismatic and engaging delivery will leave your audience inspired and equipped to make a real difference.

Check Fred's availability

Trusted by Pizza Hut, Miele UK

Testimonials

Fred Siriex talks more sense on how to deliver world-class customer service than anyone else I have ever met!

Jason Dawe

Journalist, Sunday Times

Featured Projects

Fred Sirieix - Secret Service: Lifting The Lid On The Restaurant World book cover
Fred Sirieix - Wine Uncorked: My Guide To The World Of Wine book cover
Fred Sirieix - Seriously British: A Frenchman’s Love Letter To Britain book cover

frequently asked questions

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There is no additional cost to you beyond the speaker's fee. PepTalk's service, from shortlist to on-the-day logistics, is included. For repeat or multi-event bookings, the team can agree preferential rates with your procurement department. Email hello@getapeptalk.com to discuss.

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I need a last-minute speaker. Can PepTalk help?

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Speaker fees vary by profile, format, and location. In the UK and Europe, virtual keynotes typically start around GBP 2,000, with top in-person speakers reaching GBP 25,000+; in the US, fees run from about USD 5,000 to USD 100,000+. Share your budget at getapeptalk.com and we'll shortlist to fit.

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Can PepTalk help plan the speaker programme for my event?

Yes. Beyond booking a single speaker, PepTalk helps shape a full programme, matching voices to your agenda, audience, and goals across a day or a series. It is a consultative service, not just a booking. Tell us about your event at getapeptalk.com.

What does 'typical fee range' mean?

Speaker fees vary based on factors like event location, format, and availability. The 'typical fee range' figure gives you a baseline of someone's local, in-person rate sits, and we'll confirm the exact fee when you get in touch.

What logistics should I prepare before my speakers arrive?

Before your speakers arrive, confirm AV is tested, a green room is ready, and printed schedules are on hand. Prepare warm introductions for each speaker and brief your team on timings. PepTalk speakers come fully briefed, making event-day logistics smoother and stress-free from the start.

What's the difference between a keynote speaker, an MC, and event entertainment?

A keynote speaker delivers an inspiring or informative talk. An MC hosts and guides the event, keeping things on track. Entertainment — like a band or comedian — creates atmosphere and fun. Each serves a different purpose, and PepTalk can help you book the right talent for all three.

Have all the speakers on the website previously worked with PepTalk?

Not necessarily. While the speakers listed on our website may not have worked with PepTalk in the past, they are recognized professionals in the industry and known to engage in similar events and engagements. Alongside direct talent, we work with a wide variety of speaker agents and talent agencies, to ensure we have the best selection of speakers, hosts, comedians and entertainers available.

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When booking a comedian, share your event format, audience size and demographics, any sensitive topics to avoid, and the tone you're after. PepTalk makes this easy — their booking process guides you through a simple checklist so nothing gets missed and your comedian is perfectly matched to your crowd.

What information do I need to provide when booking a speaker?

When booking a speaker, you'll need your event date, audience details, format, key objectives, and budget. Having these ready makes the process smooth and straightforward. PepTalk's team uses this information to match you with the perfect speaker quickly and efficiently.

Can I book entertainment and speakers as a package?

Yes! At PepTalk, you can absolutely bundle entertainment and speakers into one seamless package. It's a great way to create a fuller event experience while enjoying simplified booking and better value. Our team handles everything together, making the process effortless for you.

How far in advance should I book a motivational speaker?

Book a motivational speaker at least 3–6 months in advance, especially for popular speakers or large events. Top speakers get booked quickly, so earlier is always better. For major conferences or peak seasons, booking 12 months ahead ensures you secure your first choice.

Can I book a speaker for a virtual or hybrid event?

Yes. Most PepTalk speakers deliver virtual and hybrid sessions with live Q&A, and virtual keynotes usually cost less than in-person because there is no travel. Tell us your platform and format and we'll match speakers experienced in online delivery. Start at getapeptalk.com.

How do I brief an insights speaker on my organisation's strategic context?

Share your organisation's top 3 strategic priorities, current challenges, and the audience's role in delivering them. A simple one-page brief works perfectly. PepTalk speakers use this context to tailor insights that feel genuinely relevant — making your event far more impactful.

Can event entertainers customise their act for my company or industry?

Yes! Most event entertainers are happy to tailor their act to your brand, industry, or theme. From weaving in company jokes to incorporating your branding into their performance, personalisation makes all the difference. PepTalk's entertainers specialise in bespoke experiences that feel made just for your audience.