Sahar Hashemi, the co-founder of Coffee Republic, played a pivotal role in establishing the UK's coffee culture. Alongside her brother, she transformed the company into a significant high street brand, sparking the UK's 'coffee revolution'.
After departing from Coffee Republic in 2001, Sahar went on to write the bestselling guide "Anyone Can Do It - Building Coffee Republic from Our Kitchen Table". The book received high praise on Amazon, ranking just below works by Richard Branson.
Sahar's innovative thinking and entrepreneurial spirit have earned her recognition as one of the Top 10 Original Thinkers by Director magazine. She shares this honor with notable figures such as Sir Tim Berners-Lee and Jonathan Ives.
Renowned for promoting values like bootstrapping and learning from failure, Sahar believes that these principles can rejuvenate large corporations and empower their employees. As a dynamic speaker, Sahar inspires audiences with her 'can do' philosophy and practical advice on turning ideas into reality. She encourages individuals to embrace entrepreneurial traits for personal and professional growth.
This session explores the importance of creating memorable moments for customers and how it can elevate their overall experience. Attendees will learn practical strategies for creating these moments, including personalization, surprise and delight, and emotional connections. By implementing these techniques, businesses can improve customer loyalty and satisfaction, increasing revenue and growth.
