Growth, innovation and sales transformation speaker and advisor Tiffani Bova has built a distinguished career marked by significant achievements. She is a two-time Wall Street Journal bestselling author and a former Chief Growth Evangelist at Salesforce. Tiffani has also served as a Research Fellow at Gartner and has been recognised as a top management thinker by Thinkers50.
Over her 20-year career, Tiffani has focused on driving growth, sales transformation, and enhancing customer and employee experiences across various industries. Her books, "Growth IQ," translated into 12 languages, and "The Experience Mindset," have contributed to her reputation as a leading voice in business strategy. Forbes has noted her ability to reshape perceptions of growth.
Tiffani has delivered over 1,000 keynote speeches on six continents, earning acclaim for her engaging presentations that provide audiences with practical tools for success. She is a sought-after guest lecturer at prestigious business schools, including Columbia University, Wharton, and USC.
In her advisory role, Tiffani collaborates with Fortune 500 companies and fast-growing firms, helping them navigate market challenges. At Salesforce, she concentrated on customer success within the company's extensive global ecosystem. Before her tenure at Salesforce, she held executive positions in sales, marketing, and customer service for both startups and established firms. Tiffani was among the pioneers in developing go-to-market strategies for cloud-based solutions and adapting to evolving buying behaviours.
Her time at Gartner as a Distinguished Analyst and Research Fellow allowed her to assist major technology companies, including Microsoft, Cisco, and IBM, in expanding their market share and increasing revenues. Her contributions earned her Gartner’s Thought Leadership Award.
Tiffani is an influential thought leader, frequently featured in prominent publications such as Harvard Business Review, Forbes, and Fortune. She hosts the popular podcast "What’s Next! with Tiffani Bova," where she interviews notable figures like Seth Godin and Arianna Huffington. Recognised as one of the most powerful women in California by the National Diversity Council, Tiffani continues to impact the business landscape through her insights and expertise.
In an era of rapid technological change, Tiffani Bova, a leading expert in growth and customer experience, offers invaluable insights for business leaders. Drawing from her best-selling books and extensive experience with top brands, she presents a holistic framework for sustainable growth. Attendees will learn how to navigate market challenges, foster a resilient company culture, and leverage data-driven decisions. Ultimately, they will discover strategies to thrive amidst uncertainty and drive profitable growth.
In her dynamic presentation, Tiffani Bova, a leading expert in sales and customer experience, emphasises the transformative power of artificial intelligence (AI) for business growth. Drawing from her extensive experience and insights from her best-selling book, "Growth IQ", she highlights the importance of a mindset shift towards exceptional seller experiences and customer-centricity. Attendees will learn how to leverage AI to enhance quota attainment, build stronger customer relationships, and accelerate pipeline velocity.
In her insightful presentation, Tiffani Bova explores the critical link between employee experience (EX) and customer experience (CX) in driving sustainable growth. Drawing from her best-selling book, "The Experience Mindset", she reveals how organisations can harmonise these two dimensions to create a powerful growth flywheel. Attendees will learn to identify and eliminate tensions between EX and CX, understand key challenges to growth, and implement effective, people-centred strategies for remarkable organisational success.
