Available to book
Transform corporate culture with Doug Lipp, speaker and former Disney University training head. Doug works with global organizations to strengthen leadership, enhance customer service, and drive innovation, delivering actionable insights from his bestselling book "Disney U."
Doug Lipp is a renowned international consultant, author, and former head of training at Disney University.
With over 30 years of experience at Disney and in private practice, Doug inspires and challenges organizations worldwide to strengthen their corporate culture, improve business performance, and have fun in the process.
His latest book, Disney U, explores how Disney University develops engaged, loyal, and customer-centric employees.
Doug's presentations provide valuable insights on how Disney overcame strategic challenges to achieve success, and he shares practical ideas on leadership, teamwork, and innovation. He also discusses common organizational traps that hinder culture-building.
Known for his engaging style, Doug customizes each presentation to demonstrate how a company's culture affects its business and provides a blueprint for creating a thriving and sustainable culture.
His speech topics cover lessons from Disney U, the importance of organizational culture, exceptional customer service, learning from mistakes and embracing change, taking control in challenging situations, and the need for businesses to adapt to a diverse and changing market.
Doug also excels as a moderator, using his experience and humor to engage with audiences and guest speakers, ensuring a fresh and memorable conference experience.
Topics, sessions and talks
Doug Lipp led training at Disney University, shaping one of the world's most devoted brand followings. He unpacks how Disney balances art and science to deliver legendary service, built on four pillars: innovate, support, educate, and entertain. Doug shows how "doing the ordinary in an extraordinary fashion" becomes possible only when service excellence is woven into every layer of culture, leaving audiences ready to define their own brand of magic.
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Doug brings over 30 years of Disney and consulting experience to your team, offering unparalleled insights into building a strong corporate culture and enhancing business performance. His engaging presentations provide practical, actionable strategies for leadership, teamwork, and innovation, tailored to your organization's unique challenges. Booking Doug means investing in a transformative experience that will inspire your team to achieve excellence and sustain success.
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frequently asked questions
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To book Doug Lipp, email doug.lipp@getapeptalk.com or call PepTalk on +44 20 3835 2929 (UK) or +1 737 888 5112 (US), and one of our speaker agents will contact you within hours to confirm Doug's availability and speaking fee. If you can, please include your budget upfront – it helps us fast-track your request. It’s also helpful to know the date, format (virtual or in-person), location, and about your audience.
No. PepTalk adds no booking fee, so you pay the speaker's fee and nothing beyond it. The service, from shortlist through to contracts and event-day logistics, is included. For repeat or multi-event bookings, PepTalk can agree preferential rates with your procurement team.
Share your event date, audience, format, objectives and budget, and PepTalk sends a hand-picked shortlist within 24 hours. Each suggestion comes with a profile, a fee and a recommendation on the strongest fit. Once you choose, PepTalk handles contracts, travel and logistics through to event day.
The typical fee range is the speaker's standard in-person fee in their home market, shown in their local currency. It moves with format, location, date and session length: virtual sessions and shorter slots usually cost less, while international travel and peak dates cost more. Send your brief to PepTalk and the team will confirm the exact fee in your currency.
Not all of them, and it makes no difference to your booking. PepTalk's network of 15,000+ speakers covers talent the team works with directly alongside speakers represented by agents and agencies worldwide. PepTalk approaches the speaker, negotiates the fee and handles contracting either way.
Three to six months ahead is comfortable for most events, and 12 months is better for large conferences, peak-season dates or one specific in-demand speaker. Shorter timelines are workable, and PepTalk regularly fills last-minute and replacement bookings within days. Availability is the constraint, so get in touch as soon as you have a date.
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